The goal of the Directorate of Integration and Diversity (IMDi) is for refugees to settle in well and quickly become integrated into the local community. IMDi is responsible for the practical work in connection with settlement, and they cooperate closely with reception centres and other sector authorities. For the municipalities, the settlement of refugees is a voluntary task.

Settlement takes place either through IMDi finding a suitable settlement municipality or through refugees contacting potential municipalities in the region themselves in cooperation with the staff at the reception centre.

Most refugees settle in a municipality with the help of IMDi. It is possible, however, for persons with a work and residence permit and who can provide for themselves and their family, if they have one, to settle in the municipality of their choice without the authorities being involved.

The Norwegian State Housing Bank and IMDi cooperate to produce information aimed at settlement municipalities about the bank's house financing schemes.